Technology helps us alot in term of business especially in underdeveloped countries like Nigeria. It helps both big and small business organizations or individuals to implement their profitable business idea(s), use their capital and acquire profits in effective, easier and smarter ways.
Using technology in your business will not only ease some arrant stresses but will also make you to familiarize your brand, products and services to the whole world!
The fact here is that, the whole world has turned to a global village because of technology and, making use of this must-have tool will yield more benefits than the transitional processes.
- • READ:- 15 Ways Technology affects Our Life Including Business
But, how can you use technology to do well with your business and let it to more lucrative and firmly established? Here in this article, am going to tell you five (5) different guides on how technology can really be of help to your business especially in Nigeria without passing through any tedious process.
5 Ways You Can Use Technology To Help your Business Especially in Nigeria
==> (1) Use Technological Tools with Your Products or Services
Instead of using most of your time to trace one product or service meant to be delivered to a customer by traveling or taking a trip to the customer’s house, neglecting other business ideas and other customers to focus on just “a customer”, why can’t you simply adopt the using of what we call Tracking Software or Development?
Big companies like Jumia, Konga, Payoneer, Google and others make use of tracking software and this has really help their business alot.
I.e, it saves more time, expenditure, human labour and it increases their productivity.
Also, make use of project & task management tools to ease the stress of your business’ productivity and other responsibilities that must be taken care of. Bring everything in your business into the internet, use different software and applications.
And, don’t forget that everything about your business should be digitalized, I.e by adopting effective email management which you can use to send important informations to all your customers at once within a minute without leaving your house or office.
If you want to train your staff especially the interns, use webinar to expand your online business training, bring your team members who are in different locations to the same and single page.
Use Intranet e.g Wi-Fi service within your business. Financial Institutions (Banks) and other some companies do make use of this. This help them to save expenses on normal data use or call.
==> (5) Online Customer Service for Your Business Will be indeed Great
You can’t be using calling over calling for your business customer service, It will put more pressure on your customer care representatives and if you are dealing with thousands of customers who might need to get to your business through your customer care services, how many staff or workers will you employ to be dealing with this? Alot!
But technology it more easier for business owners to respond their customers’ enquiries. Social media can be use to conduct customer care service… All you need to do is to embed some lines of code or plugin related to this to your business website.
Also, allow the use of online help desk or ticket system to deal with customers issue and Use online surveys and questionnaires to know more about customers’ feedback.
Wrapping Up: How Technology Helps Your Business
Started frim the beginning to the end of this article, I have shared to five ways on how you can use technology to help you business… I hope it’s well understandable?
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